You have no items in your shopping cart.
Customer Service
Get the best customer service experience ever experienced, by shopping from the leading online grocery shopping store.- When can I get my order delivered?
- Can I get delivery the same day?
- Is there a Minimum Order Amount?
- How much is the Delivery Charge?
- Who will deliver my order?
- Why should I shop groceries online?
- What are the areas you deliver?
- I want to shop. How do I start?
- Can I find all the products online that I buy in my local store?
- Do I need to be present at the time of delivery?
- How do I pay for my order?
- What happens if an item is out of stock?
- Is my personal information kept confidential?
- How do I contact Customer Support?
- When can I get my order delivered?
- We deliver orders 7 days a week. We currently have 2 delivery schedules open per day. The first delivery window is from 5:00 am to 10:00 am and the second delivery window is from 5:00 pm to 10:00 pm. Place your order and choose the delivery window you are comfortable with and we will have your order delivered at the right time.
- Can I get delivery the same day?
- Yes, we delivery your orders the same day. Submit your order before 3:00 am for delivery between 5:00 am and 10:00 am. Submit your order before 3:00 pm for delivery between 5:00 pm and 10:00 pm.
- Is there a minimum order amount?
- Yes, Rs. 500 is the minimum purchase amount required, to process and deliver your order.
- How much is the Delivery Charge?
- All orders above Rs. 500 are delivered free of cost, without no extra charges.
- Who will deliver my order?
- Your order will be carefully delivered by our trained GroceryRaja team.
- Why should I shop groceries online?
- The primary benefit is your convenience. Families with children, who are busy, can do online shopping, so that you can spend more time together elsewhere, which is more fun and entertaining. You can order groceries from home and receive it at your door, from a friendly delivery team.
- What are the areas you deliver?
- We deliver orders to almost all areas in Coimbatore.
- I want to shop. How do I start?
- Select the items you would like to shop by clicking "Add to Cart", which is under each item. Choose the size/quantity. Proceed to Checkout. Register with us, by entering your contact details. Choose the delivery method, payment info and review your order. If you have forgotten an item, you can edit your cart and then place your order.
- Can I find all the products online that I buy in my local store?
- You would find nearly the same selection you might find in your local store. If there are any products we have missed to display, please let us know.
- Do I need to be present at the time of delivery?
- Not necessary. But someone at your home, over the age of 18 must be present to accept delivery of your online order. We would like you to ensure your order quality and so we don't leave deliveries unattended.
- How do I pay for my order?
- Choose "Cash on Delivery" in the shipping method and you can receive your order in hand and then pay. Or you can pay via net banking or IMPS or you can pay via Swiping Card during delivery.
- What happens if an item is out of stock?
- Occasionally, we may run out of an item. We would try our best to make it available to you on the website, within a day.
- Is my personal information kept confidential?
- Yes, your personal information is kept confidential according to our privacy policy
- How do I contact Customer Service?
- All your feedback and reviews are appreciated and would help us to serve you better each day. You can call us at 87540-85888 and 87540-82888, 7 days a week from 5:00 am to 10:00 pm. Or you can email us at: groceryraja@gmail.com
